At Turbosoft System, we believe that delivering a product is only the beginning — providing continuous support and timely assistance is what builds long-term trust with our clients.
Our technical support team is available to help you with software installation, license activation, updates, troubleshooting, and remote assistance. Whether you’re facing a technical glitch or need guidance during setup, we’re just a call or message away.
❓ Frequently Asked Questions (FAQ)
1. How do I activate my software license?
Once you purchase software (like Tally or our GST Billing System), you’ll receive a license key and activation guide via email.
Follow the steps mentioned or contact our support team for remote assistance during activation.
2. I’m facing an installation issue. What should I do?
Before installation, make sure:
- Your system meets the required specifications.
- You have admin rights to install software.
- Antivirus/firewall is temporarily disabled (if needed).
If the issue persists, our support team can assist via remote session (AnyDesk / TeamViewer).
3. Can you help me online if I’m not in Latur?
Yes. We provide remote support across India through secure connections using AnyDesk or TeamViewer.
You can book a session by calling our helpline or submitting a support request form.
4. What if my Tally data or billing system gets corrupted?
We provide data recovery and backup support. Please do not reinstall or format your system before contacting us — our team will guide you step-by-step.
5. Is there any annual maintenance or AMC plan?
Yes. We offer Annual Maintenance Contracts (AMC) for both computers and software systems. AMC clients receive priority support, discounted rates, and free remote check-ups.
Remote Support Tools
To provide instant online assistance, we use trusted and secure remote tools.
Please download any one of the following as per your convenience:
🔹 AnyDesk (Recommended)
🔹 TeamViewer
Once installed, share your ID and Password with our support executive to start the session safely.
(Note: We never ask for any payment or personal information during support sessions.)
Contact for Technical Issues
Our dedicated Technical Support Team is available to assist you during working hours.
📅 Working Hours:
Monday to Saturday – 10:00 AM to 8:00 PM
(Closed on Sundays and public holidays)
📞 Support Helpline: +91 99999 99999
📧 Email: support@turbosoftsystem.com
🌐 Website: www.turbosoftsystem.com/support
You can also use our Support Request Form (available on this page) to log your issue.
Our team will respond within 24 hours.
Support Commitment
- 100% Genuine & Verified Support
- Remote Assistance for Faster Resolution
- Trained Technicians for Software & Hardware Issues
- Secure Data Handling and Privacy Assurance